The chain opened its bathrooms to everyone last year, but it may be putting itself at a disadvantage to rivals, a study says.

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source: https://goindocal.com/

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40 thoughts on “How Starbucks’s open-bathroom policy may be taking a toll on its business

  1. In New Orleans we are known for our chicory coffee, but our local places get killed by Starbucks on a daily basis because America loves Starbucks.
    I can't see how they are losing revenue.

  2. I had a iced caramel macchiato the other day. I was in the bathroom within a hour. I wonder why their coffee has a laxative affect.

  3. They over roast their beans, so their coffee really isn't very good. I have at least 6 local shops and a deli nearby that all make better coffee.

  4. First they didn't want to hire American vets and wanted to hire 25,000 illegals their coffee sucks it's overpriced the bagels are from Kroger and they won't even spread the cream cheese which is out of a tube real crap

  5. Correlation is not causation. Did they even bother researching whether the cause could be economic? Starbucks coffee has always been overpriced.

  6. Seems like bull given you did not establish or explain a cause-effect relationship. Maybe the study does but your video reminds me of the things high school English teachers try to teach against…

  7. You mean their overpriced chalky coffee has nothing to do with it? I can buy coffee to make at home for so much less, and it tastes way better…

  8. In California the Starbucks are homeless shelters ….right, ? They just charge the people who want caffeine. (I think the growth in sales in 5 hour energy drinks, is a better correlation to declining sales)

  9. "Anonymous cell phone location data" LMAO…AS IF!!! if you believe any part of an app and the data it collects is anonymous then I have a Starbucks to give you for free.

  10. It's not an open bathroom problem, it's the problem you don't want to mention… People are allowed to hang out there even if they're not customers. We always used their bathroom when we were in Manhattan, but we didn't sit down at a table unless we were a customer. It's all because CBS news and other news agencies called them racist for not letting non-customers sit down and hang out as if they were home.

  11. I've never ever been inside a Starbucks. My mentality is coffee is coffee so I get it cheap at any grocery store. I'm 53.

  12. The dilemma, no make money or to be racist, nice job CBS at showing this study that it’s also misleading by causation with correlation

  13. There are multiple homeless / crazy people I see at my local Starbucks all the time. They come in filthy dirty and sit in the same seats each day. Now everyone knows not to sit in those seats when they are open … I feel bad for the people who don't know any better and sit in those seats. Disgusting !

  14. If i paid for something i would think i would have some sort of priority to go to the restroom compared to someone who hasnt. Lines are ridiculously long sometimes now.

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